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What payment methods do you accept?

We accept the following Credit Cards: Visa, American Express and Mastercard.


How long will it take for my order to arrive?

We’ll ship them to you within 3-10 business days (standard shipping).


Returns & exchanges

Can I return or exchange an item?

We do accept returns and exchanges. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.

Conditions on return and exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@theundercurrent.com.au and send your item to: 1/15-17 Dover Drive, Burleigh Heads, Queensland, Australia, 4220.


To return your product, you should mail your product to:
1/15-17 Dover Drive, Burleigh Heads,
Queensland, Australia, 4220.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Fit Guide